Shipping & returns
Checkout is currently test-only. No real payment is collected and no merchandise ships. The following standard policy is prepared for the live store.
Shipping
We ship within the United States. Ready-to-ship items are normally processed within 3–5 business days, excluding weekends and holidays. Custom pieces have a separate timeline agreed before ordering. Shipping charges are shown at checkout; carrier transit times are estimates.
Tracking is provided after shipment. If we cannot ship within the promised time, we will contact you with a revised date and the option to cancel for a refund. Contact us if your package is missing or arrives damaged.
Returns
Email us within 14 days of delivery to request a return. Approved returns must be sent within 7 days of approval, unworn, unwashed, unaltered, and in their received condition with any original tags attached. Please obtain return instructions before mailing an item.
Customers pay return shipping for change-of-mind or fit returns. If an item is defective, damaged, or incorrect, contact us with your order reference and photos so we can arrange an appropriate remedy and cover the necessary return shipping. Original shipping charges are not refunded for change-of-mind returns.
Custom items and exchanges
Custom or personalized pieces and items clearly marked final sale cannot be returned for change of mind. This does not exclude help for defective, damaged, or incorrect items. Because many pieces are one of a kind, exchanges depend on availability.
Refunds
After receiving and inspecting an approved return, we will notify you and issue an approved refund to the original payment method within 7 business days. Your payment provider may need additional processing time. These policies do not limit rights provided by applicable law.